What email does RBC use?
RBC is now using Secure Email provided by Cisco. This Secure Email service allows RBC clients and others outside of RBC to safely receive (and reply to) encrypted email messages, including attachments, from an RBC employee.
What is RBC alert?
Alerts are a free service that helps you stay connected to your money. You can choose to be notified by email, SMS text message and mobile push notifications about your bank account, credit card or credit line activity as well as to learn about upcoming RBC Offers.
Does RBC have alerts?
RBC Alerts keep you informed about your banking, credit card and credit line activity, helping you stay connected to your money. You can easily customize your Alerts in RBC Online Banking or the RBC Mobile app so you only get the notifications you want.
How do I report a scammer in Canada?
Contact the Fraud Reporting System (Canadian Anti-Fraud Centre) or call toll-free at 1-888-495-8501. You can also file a report of a misleading or deceptive marketing practice with the Competition Bureau using the online complaint form.
Am I protected if my bank account is hacked?
It’s very rare to lose money if someone hacks your account. Banks are prepared for this, so taking money out of your account is a difficult task. Along with this, your account is FDIC insured (or should be).
What is a RBC alert?
What are RBC alerts?
How do I report phishing emails?
Forward phishing emails to [email protected] (an address used by the Anti-Phishing Working Group, which includes ISPs, security vendors, financial institutions, and law enforcement agencies).
How do I report spam emails in Canada?
How to report spam. Please use our online form to report spam or submit information about other electronic threats. The information you provide is an essential part of the intelligence the Spam Reporting Centre gathers on spam and electronic threats.
What happens if I open a spam email?
What Happens If You Click on a Phishing Link? Clicking on a phishing link or opening an attachment in one of these messages may install malware, like viruses, spyware or ransomware, on your device. This is all done behind the scenes, so it is undetectable to the average user.
Is there a phishing email from RBC?
RBC clients are the target of new phishing scam. The suspicious email, appearing to come from RBC, is a direct deposit notice indicating that the Canada Revenue Agency has recently put money into your RBC account. The email includes an attachment. What to look for. Pay attention to the sender and their email address.
How do I report a fake RBC Company website?
To report fake websites masquerading as RBC company websites, send an email to [email protected] with the subject “Fake RBC website.” Remember to copy the full URL (website address) into the body of the email. To help you spot phishing emails and fake websites, visit Look out for email scams.
What do I do if I receive a suspicious email from RBC?
Once you have forwarded it to us, please delete the email from your inbox. If you have already replied to a suspicious e-mail that appeared to be from RBC and/or noticed any unauthorized activity in your bank account, please call us at 1 800 769-2555.
How do I contact RBC customer service?
Use the information listed only on our official website to contact us or call the numbers listed on the back of your RBC client card.