How do I update my BT Hub firmware?
To update the software:
- Connect your BT 4G Home Hub to your computer via a cable or Wi-Fi.
- Click LOG IN HERE to access settings.
- Enter your username and password, then click Log In.
- Click Device Settings.
- Click on Online Updates then Check for Updates.
Is my BT router firmware up to date?
From the app, select Settings and then Firmware Status. The current firmware version number is displayed together with the “Last Updated” time and date, select Check for Updates.
What is latest firmware for BT Smart Hub?
31.00. 10253-BT ***SMART HUB 2 DISCONNECTS.
Does BT Smart Hub update automatically?
The app also lets you restart your BT Hub remotely and track any faults you have raised. However, most people probably won’t be bothered to do this but you don’t need to panic as things will update automatically – as long as you leave it on.
Is BT Hub 6 The latest?
The BT Smart Hub – also perhaps known as the Home Hub 6 – is the latest router from the provider, and stands a good few inches taller than BT’s former routers.
What is the difference between BT hub 4 and 5?
It’s still available now, and even has a version that’s unlocked to work on any ISP. However, for BT Broadband connections, the faster, better Home Hub 5 is a better choice. The BT Home Hub 4 is a dual-band device, which means it accepts connections from devices on both the 2.4GHz band and the less congested 5GHz band.
Can I request a new BT Hub?
If you are on a fast “fibre” connection, then the latest home hub is the Smart Hub 2, which you can request from BT. All new BT home hubs are loaned, so there is no need to buy one.
Why are BT sending me a new Hub?
We are sending new hubs out to customers as part of free of charges switch overs to fibre.
Why are BT asking me to return my Smart Hub?
It sounds like you’re going to be migrated over from copper to fibre which would trigger a new hub to be sent as part of the order. @ch is correct. You’ll probably receive the new hub in the next few days and you need to send the old one back.
Can I get a new BT Home Hub for free?
All new BT home hubs are loaned, so there is no need to buy one. If you are on normal broadband, then the latest home hub is the home hub 4, although if you have a fairly fast normal broadband connection, then the Smart Hub 2 may be suitable. It all depends on your current broadband speed.
What can I do with an old BT Home hub?
If its an old hub which was issued to you as part of a contract, before 13 December 2019, then you can simply take it to your local recycling centre. After that date, it must be returned to BT, to avoid being charged for it.
What is the difference between BT Hub 4 and 5?