How do I cancel my CityFitness membership NZ?
If you want to speed up the process, you can head straight down your the local gym you visit and speak to one of the customer representatives there to process your cancellation. If you have more questions, give them a call on 0800 348 637.
How do I pause my CityFitness membership?
To put your membership on hold, go to (https://memberships.cityfitness.co.nz/hastings/public/logon/logon) to login to your membership management portal and follow these instructions (https://www.cityfitness.co.nz/onholdinstructions).If you don’t know your password just click reset password.
How do I check my membership at CityFitness?
Your membership number is the number printed on the back of your membership access card. If you have misplaced your card please contact your local CityFitness and they can provide you with your membership number.
What happens if you stop paying for gym membership?
If you fail to pay your membership fees, your gym can send your account to collections, which is a major negative mark on your credit report. A gym membership is just like any other recurring bill. The method you used to pay the bill does not matter.
How do I change my city fitness membership NZ?
To upgrade or downgrade your membership you will need to fill in a Membership Upgrade or Downgrade Request form in club. If you cannot make it into a club simply type “upgrade” or “downgrade” into the support box in the bottom right of the screen and follow the prompts.
How do I cancel my black card membership?
We hate to see you go! But if you must, the process is easy. You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can’t, unfortunately, be cancelled by email or phone.
What happens if you lose your CityFitness card?
What if I forget my card? If a CityFitness member or Premium/Black Card Guest or Friend does not have the membership card with them they will not be allowed entry into the club. If your card has been lost/stolen a new card can be purchased, during staffed hours (see my club hours), a $10 administration fee applies.
How do I cancel my Planet Fitness membership by mail?
Cancel Planet Fitness by mail: Write a gym membership cancellation letter
- Write a letter stating your request to cancel the membership.
- Include the following information: Your full name. Date of birth. Email address. Address. Phone number.
- Sign the letter.
- Send the letter by certified mail to your gym’s address.
Is Your Planet Fitness username your email?
If you are an existing app user and remember your username (email address), you can still use it moving forward. Doing so will allow you to migrate your existing workout history over to the new app.