Can you email eir?
Visit eir.ie/complaints to view all ways to get in touch including web chat, email, by post and over phone. Please note, web chat is always the fastest and easiest way to get in touch.
Where is eir head office?
Dublin, Irelandeir / Headquarters
Contact Us If you’d like to write to us our Postal Address is: eir Press Office, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24.
How do you get through to eir?
Log your complaint / issue online If you would like to log a complaint please use one of our online forms. For all other queries please contact our dedicated complaint team on 1800 200 481. (Monday to Friday 9:00am to 5:30pm).
Is eir and Eircom the same?
Ireland’s largest telecommunications company, eircom, will now operate as eir after undergoing a rebrand costing an estimated €16m, the company announced today.
How do I contact eir Ireland?
For more on this please contact eir. Contact us on 1901 Mon-Fri (8am – 6pm) or visit www.eir.ie to speak to our Webchat team Mon-Fri 7am to 10pm and Sat & Sun 9am to 6pm. Click here to download our handy guide with all the above information.
How do I cancel eir?
To cancel your eir service you will need to give us 30 days notice. Please call us on 1800 601 701. If you cancel your phone line, Monitored Alarms (e.g. PhoneWatch) and panic buttons may not work. You should check this with your current phone provider before cancelling.
Who can I complain to about eir?
eir customer complaints contact numbers are:
- eir at Home 1800-200481.
- eir Business 1800-601701.
How do I contact eir customer service?
Who owns eir in Ireland?
eir is owned by an investor group including Anchorage Capital Group, LLC Davidson Kempner Capital Management, Singaporean sovereign wealth fund GIC and management. Shareholders Anchorage Capital Group and Davidson Kempner will retain a combined 35.5% share in the company, respectively 26.6% and 8.9%.
Who do I complain to about eir?
How much does it cost to cancel a eir contract?
7.10. 3.2 eir agrees to accept termination of a Customer’s account outside the Initial Period without the need for one (1) months’ notice in which case the Customer will be obliged to pay to eir a termination charge of one (1) month’s rental in lieu of notice.
How do I end my phone contract?
Contact your provider to tell them you want to cancel your contract. You can either call or send a free text, or email them. If you’re still within contract, you’ll need to pay any exit fees or buy-out the remainder of your contract, before you can leave.
Is there a telephone ombudsman?
Ombudsman Services may be able to help if you have an unresolved complaint about your internet or telephone provider. They handle disputes between consumers and communication companies that are signed up to their scheme.
Are calls to 1901 free?
If you need to report a fault with a public payphone or other eircom service, call eircom customer care on 1901 (free of charge).
Who is the CEO of eir?
Oliver Loomes (Feb 1, 2022–)eir / CEO
eir, Ireland’s leading telecoms provider, has today announced the appointment of Oliver Loomes as its Chief Executive Officer-designate. Oliver will join the company beginning 1 February 2022.
Can I get out of my eir contract?
Can I break my contract with eir?
Under eir standard terms & conditions; you are required to give one months’ notice to Terminate your eir service(s), unless you are Switching or Changing Service Provider.
Can I cancel my EIR contract?