How do I check my Watercare bill?
All customers receive a bill monthly, but the exact date depends on your billing cycle. To find out the date, phone (09) 442 2222, press 2. Or use MyAccount: log in and click ‘Billing history’ in the top bar. Then click ‘Download copy’ beside a bill, and you will see the date of the bill.
How do I pay my water bill NZ?
Understand your bill
- Use MyAccount and select ‘Pay a bill/Direct debit’: Log in Register.
- Call us on (09) 442 2222, press 2, and we will arrange it for you.
- Click here to complete our online direct debit form.
How do I cancel my Watercare account?
Update your details Call us on (09) 442 2222, press 2. Email [email protected] Please specify the Watercare account number for the direct debit you want to cancel.
Is Watercare a government agency?
Watercare is a limited liability company registered under the Companies Act 1993, and a local government organisation under the Local Government Act 2002.
How can I pay my debit card bill online?
Paying with a card is typically just a matter of providing your card information to a biller. It can be as simple as typing in your card number, zip code, and other details in an online form or app. Alternatively, you might mail in that information—which is still easier than mailing checks every month.
Do you pay for water in Auckland?
Water prices will increase from $1.555 to $1.594 (including GST) per 1000 litres for all customers. Fixed wastewater charges for domestic customers will rise by $225 to $231 per year and from $2.704 to $2.772 per 1000 litres of wastewater discharged (including GST).
How can I cancel a direct debit?
You can cancel a Direct Debit instruction over the phone, in a branch, or using your online banking facilities. But it’s wise to follow this up with a written confirmation of the cancellation. This can be by email, or in the post. Allow at least one full business day before the cancellation comes into effect.
Who is the CEO of watercare?
Jon Lamonte
Watercare Chair Margaret Devlin has announced the appointment of Jon Lamonte as chief executive of Watercare following a comprehensive recruitment process. Jon is currently CEO of Sydney Metro and will join us on 6 April 2021.
How many people work at watercare?
We employ more than 1,000 people who represent over 30 countries and work in various roles across our business: from engineering to science, operations, communications and customer.
How can I pay online with my bank account?
To make payments online through your bank, log into your bank’s website, and go to the Bill Pay section. Click on the relevant link to add a new payee, and then type in the name of the recipient company.
Is water free in Auckland?
Starting July 1, 2021, Aucklanders will need to pay $1.50 weekly for water and wastewater services according to the conservative price path signed last December 2020. The funds accumulated will be used for infrastructure growth and other waterworks needed to improve services in Auckland.
Do I pay for water if I rent?
Is the tenant or landlord responsible for the water bill? Ultimately, this is for you to decide. You can inform your tenants in the rental agreement that it will be their responsibility to pay the water bill. Alternatively, you can keep it in your own name and charge the water bill as part of the rent price.
Do tenants pay for water NZ?
In New Zealand, landlords are responsible for paying any fixed water charges billed by a water supplier. You pay these whether your property is occupied or not. If water to your property is billed by consumption, your tenant is responsible for paying metered water that is directly attributable to the property.
How stable is a Auckland’s water supply?
Auckland’s water supply is currently stable. Find out what we’re doing to make our city’s water supply more resilient, and how you can do your bit.
Does Watercare hold credit card information?
Watercare is PCIDSS compliant and does not hold or store credit or debit card information. Transactions are processed through secure Direct Payment Solutions hosted by Windcave (formerly Payment Express). How often do I get a bill? We will send you a bill for your water, wastewater and other associated charges every month via email or post.
What phone numbers does Watercare use for payments?
We also use the phone number 0800 333 020 to deliver automated voice messages. Watercare is PCIDSS compliant and does not hold or store credit or debit card information. Transactions are processed through secure Direct Payment Solutions hosted by Windcave (formerly Payment Express).
How do I pay my Watercare Bill?
Please have your water account number and credit card handy. You can arrange with your bank to pay a fixed amount each week, fortnight or month into Watercare’s bank account. You can also do this online via the bank’s website.