Where would you go to get support for any DLE technical issues?
DLE technical queries should be directed to the SPOC (dialling 188 from a military line) or 0370 6008910 and uttering “DLE”. Please note account access issues unless Sponsored DLE Accounts should be referred to the appropriate Service Helpdesks.
Who can access Defence Gateway?
The Defence Gateway is a dedicated site for MOD staff/military personnel only. DGW can be accessed via any internet connection accessed via any internet connect. To access the Defence Gateway, MOD staff/military personnel users are required to set up a user account and login.
How do I access DLE?
The DLE is an application on the Defence Gateway. Therefore, all access to the DLE is through the Defence Gateway Single Sign On and password resets are done using their automated system. If the automatic system does not work, you should contact Defence Gateway using their help system.
Is there a Defence gateway app?
To download the app, just login to Defence Gateway and go to the app store. The new videos for both service personnel and their families can be viewed here, meanwhile.
What is Defence connect?
Defence Connect (DC) is an application hosted through the Defence Gateway (DGW). DC provides an Enterprise Social Network and is used as an Internal Communications channel by the Army.
Can veterans access Defence Gateway?
Veteran accounts do not have access to the DLE application. If you have rejoined the Reserves/FTRS you will need to wait for your service number to appear back on the JPA import before you will automatically have access. (Registration feed is uploaded once a month).
How do I set up a Defence Gateway account?
To obtain an account you need an existing Serving Military or MOD Civil Servant user who can sponsor you to have access to Defence Gateway. They will soon be able to create you a sponsored account by logging into their account, navigating to My Settings and clicking Add Sponsored Account.
What is SPOC full form?
SPOC is an abbreviation of “single point of contact”. A single point of contact is exactly that – a single point of contact.
What is SPOC email?
What is a single point of contact? A single point of contact (SPOC) is one person or department that handles all requests and inquiries. They will be in charge of the day-to-day communication, management, and the rapid resolution of service requests and claims.
How do I check my payslip on Defence Gateway?
You can access all of your payslips in exactly the same way by visiting https://services.defencegateway.mod.uk/myadmin/pay. If you have any further queries about accessing your P60 please contact us and we will be happy to help.
Can ex servicemen get a blue light card?
You will be eligible for our service if you are retired from one of the below: Armed Forces Veterans – ID required: Armed forces pension, Certificate of Service or Certificate of Discharge. If you do not have any of these documents, you can contact Veterans UK on 0808 1914 2 18 and they will be able to assist.
Can my wife use my Defence discount card?
This offer is open to the whole Defence Discount Service member base and is therefore open to Veterans, spouses/partners of Serving Personnel and other members of Defence Discount Service.
Is the single point of contact?
A single point of contact (SPoC) refers to a person or department that is designated to handle all request or inquiries coming from a client, program or project.
Do you get a pension when you leave the army?
Pension schemes provide payments to you after you’ve left the armed forces or when you retire. The amount of your pension will depend on: your rank. your length of service.
Does Amazon accept Defence discount?
While the company did not renew that Veterans Day discount for 2020 or 2021, there’s always a chance it will offer it again in the future. For now, however, Amazon.com does not have a military or veteran discount.